Knowledge
Centralize enterprise documents, websites and organizational information into governed knowledge bases.
- Knowledge bases
- Document & website ingestion
- Semantic retrieval
- Source citations
- Knowledge access controls
Enterprise Knowledge & Agents Platform
Knowledge. Agents. Governance. Evaluation.
Enterprise RAG & AI Agents Platform for Governed Business Intelligence
Knowgentiq is an enterprise RAG and AI agent platform that helps organizations answer from trusted knowledge, connect AI to business tools, enforce execution policies, route sensitive actions for human approval, and measure what happened after every run.
✓ Knowledge-grounded RAG
✓ Governed tool execution
✓ Human approval workflows
✓ Run history & evaluation
Enterprise RAGTrusted answers with source context.
Governed AgentsPolicies determine how tools execute.
Human ApprovalSensitive actions pause for a decision.
Agent OperationsRun history, traces and outcomes.
Measurable AIOnline evaluation for RAG quality.
One Governed Enterprise AI Platform
From enterprise knowledge to controlled business action.
Build knowledge assistants, agent experiences and AI-powered workflows using one governed platform for knowledge, models, integrations, execution controls, operations and evaluation.
Intelligence
Ground generative AI in approved enterprise information while controlling models, retrieval and usage.
- Retrieval-Augmented Generation
- LLM profiles
- Configurable RAG behavior
- Token & usage governance
- Online RAG evaluation
Agents
Move beyond answers with agents that retrieve knowledge, reason, invoke tools and operate under explicit execution policies.
- Agent Studio
- Agent Chat
- Tool & integration registry
- Human approval workflows
- Run history & tracing
Current Platform Capabilities
Build, govern, operate and improve enterprise AI.
Knowgentiq brings the core capabilities required for production knowledge assistants and governed agents into one platform.
Knowledge Bases
Organize enterprise information into governed collections for retrieval, assistants and agents.
Available
Document Intelligence
Ingest, process, chunk, embed and index documents and website content for semantic retrieval.
Available
Knowledge-Grounded RAG
Answer using retrieved organizational context with relevant sources and controlled model behavior.
Available
Agent Studio
Configure agents, prompts, knowledge, tools and execution behavior for business use cases.
Available
Agent Chat
Give users a dedicated agent experience that can answer, invoke tools, pause and resume governed runs.
Available
REST & MCP Integrations
Connect agents to enterprise APIs and MCP servers through managed integrations and tool definitions.
Available
Execution Policies
Decide how individual tools execute independently from business risk classification.
Available
Human Approval
Pause sensitive actions, route them to Governance → Approvals and resume the same agent run after a decision.
Available
Agent Run History
Review what an agent did, which tools ran, where it paused and how execution completed.
Available
Online Evaluation
Evaluate live RAG behavior and promote useful production runs into repeatable evaluation workflows.
Available
Usage & Cost Controls
Govern messages and tokens with usage limits, quotas and cost visibility.
Available
Enterprise Channels
Extend governed AI through product, web and supported collaboration experiences.
Available
See Knowgentiq in Action
One platform for enterprise knowledge, AI and intelligent agents.
Manage enterprise knowledge, build grounded AI experiences, connect tools and integrations, and govern usage from one secure platform.
Knowledge
Build and govern enterprise
knowledge bases.
Grounded AI
Deliver answers grounded in
trusted business knowledge.
Agents
Build intelligent agents using
knowledge and tools.
Integrations
Connect REST APIs,
MCP servers and systems.
Governance
Control users, usage,
limits and AI access.
Platform Architecture
Built for today's enterprise AI needs — and designed to evolve.
Explore how Knowgentiq is structured today and the reference architecture guiding the platform as it expands across enterprise knowledge, intelligent agents, models, tools, channels, governance and business systems.
Layered by Design
Separate user experiences, agents, intelligence,
knowledge, connectivity and models so each layer
can evolve independently.
Model & Cloud Agnostic
Keep enterprise AI flexible by avoiding unnecessary
coupling to a single model provider, infrastructure
choice or deployment pattern.
Governed by Default
Apply identity, access control, tenant isolation,
policies, evaluation and observability across the
platform rather than adding governance later.
Measurable AI
Evaluate retrieval, generation, latency, token usage
and agent outcomes so teams can improve systems with
evidence instead of subjective testing.
Knowgentiq Current Architecture
Knowgentiq today provides a layered foundation for enterprise knowledge and agent experiences. The platform brings together multi-channel access, knowledge-grounded RAG, agent tooling, evaluation, model access, REST APIs and MCP connectivity while maintaining tenant-aware security and operational controls.
Available Today
This view represents capabilities currently
implemented in the Knowgentiq platform and
available for solution delivery.
Enterprise Agent Intelligence Reference Architecture
The Knowgentiq reference architecture is our blueprint for scaling enterprise AI from trusted knowledge and RAG into a broader agent intelligence platform. It shows how multi-channel experiences, agent orchestration, reasoning, enterprise connectivity, model routing, governance, observability and deployment flexibility can work together as one coherent architecture.
Reference Architecture
This architecture represents the strategic design
direction of Knowgentiq and includes capabilities
that may be available today, evolving, or planned
as the platform develops.
Architecture note:
The reference architecture is intended to communicate
Knowgentiq's enterprise design principles and target
platform direction. Availability of individual
capabilities may vary by release, deployment model
and solution configuration.
Knowledge-Grounded AI
AI that answers from authorized business knowledge.
Give users natural-language access to organizational information while grounding responses in trusted sources.
Trusted Context
Retrieve relevant enterprise knowledge.
Source Citations
Show where answers originated.
Multiple LLMs
Configure models for different use cases.
Access Enforcement
Respect user-to-knowledge permissions.
What is our policy for customer
data retention?
Customer data retention is governed
by the organization's configured
retention policy and applicable
contractual requirements.
Sources:
Data Retention Policy.pdf
Governed Agent Runtime
Agents that can act — without giving up enterprise control.
Knowgentiq combines knowledge, reasoning and tools with explicit execution policies. Actions can execute automatically or pause for centralized human approval before the same agent run continues.
01Understand
Interpret the user request, conversation context and agent instructions.
02Retrieve
Ground reasoning in authorized enterprise knowledge when trusted context is needed.
03Reason
Determine whether to answer, retrieve more context or invoke an available business tool.
04Govern
Apply execution policy and pause sensitive actions for human approval when required.
05Act & Resume
Execute the approved action, resume the agent graph and return the final result to the conversation.
Automatic Execution
Trusted actions can execute immediately when their configured policy allows autonomous execution.
Human Approval
Sensitive actions pause cleanly and appear in the centralized Governance → Approvals queue.
Execution Policy ≠ Risk
Risk classification and execution policy are separate. Explicit execution policy determines how a tool runs.
Human-in-the-Loop Governance
Keep sensitive agent actions under human control.
Agent Chat pauses a governed run while an operator reviews the requested action centrally in Governance → Approvals. After approval or rejection, the same run resumes and the final outcome returns to the original conversation.
Centralized DecisionsApprove or reject from the governance workspace.
Persistent Runtime StatePause and resume the same governed run.
Conversation ContinuityReturn the result to the original Agent Chat.
Operator VisibilityReview the action before sensitive execution.
Governance → ApprovalsAwaiting Decision
AgentBusiness Agent
Requested ActionUpdate enterprise record
Execution PolicyHUMAN_APPROVAL
Runtime StatePaused safely until an operator decision
RejectApprove & Resume
Tenant Isolation
Keep organizational users, data and configuration logically separated by tenant.
Knowledge Access Enforcement
Apply user access rules before authorized knowledge reaches retrieval and AI.
Authenticated Platform & APIs
Protect platform experiences and backend interfaces with authenticated access.
Usage Quotas
Control daily and monthly message and token consumption with platform limits.
Tool Execution Policy
Define how each tool executes instead of relying on broad agent assumptions.
Governed Channels
Extend AI externally while keeping knowledge and policy enforcement inside Knowgentiq.
Agent Operations & Evaluation
Know what happened — and whether the AI behaved well.
Operational run history and RAG quality evaluation are separate views so teams can investigate execution and measure answer quality correctly.
Agent Run History
Inspect runs to understand what the agent actually did and how execution completed.
Tool & Approval Events
Review tool invocation and governed action flow as part of operational history.
Runtime Tracing
Capture run-level execution information for observability and investigation.
Usage & Cost Analytics
Track model usage, tokens and consumption to support cost governance.
Online RAG Evaluation
Evaluate knowledge-grounded turns where RAG actually occurred. Tool-only and approval-only activity stays in run history instead of being mislabeled as retrieval-quality evaluation. Useful production runs can also be promoted into repeatable evaluation workflows.
Enterprise Use Cases
One platform. From answers to governed action.
Customer Support
Give customers instant answers grounded in product and support knowledge.
Employee Knowledge
Help employees find policies, procedures and organizational information.
Sales Intelligence
Give teams faster access to product, proposal and customer knowledge.
IT Service Desk
Ground IT assistance in internal documentation and operational knowledge.
Operations
Combine business knowledge with agents and workflow automation.
Customer Enquiry Workflows
Embed knowledge-grounded AI directly into digital customer experiences.
Build With Knowgentiq
Move from enterprise RAG to governed AI agents.
Discover how Knowgentiq can power secure AI assistants, enterprise knowledge experiences and intelligent agents.